Rj77's Privacy Policy — Your data is our responsibility

1. Introduction & Scope of This Policy

Rj77 is an international online gaming platform built specifically for players in Bangladesh. We understand how valuable your personal information is. That is why this privacy policy explains everything with full transparency — what data we collect, why we collect it, and how we keep it secure.

This policy applies equally to rj77's website, mobile services, and all digital platforms. It takes effect whenever you register on our platform, use our services, or interact with us in any way.

Rj77 follows international data protection standards and continuously upgrades our security systems. When it comes to protecting your privacy, we believe in backing our words with action.

2. What Types of Information We Collect

Rj77 collects two types of information — data you provide directly and data collected automatically. A full breakdown is listed below:

3. How We Use Your Information

Rj77 uses the information you provide only for specific, defined purposes. It is never used for unnecessary or unauthorised activities. All purposes are clearly outlined below:

• Account Management: To verify registration and login, and to keep your account secure.
• Payment Processing: To process deposits and withdrawals securely and prevent fraud.
• Customer Support: To provide fast and accurate responses to your questions, complaints, and issues.
• Platform Development: To analyze user experience and improve the quality of our services.
• Legal Compliance: To comply with government regulations and international gaming laws.
• Responsible Gaming: To monitor gaming patterns and identify risky behavior early.
• Bonuses & Promotions: To send you relevant offers based on your preferences.

4. Sharing Information with Third Parties

Rj77 may share information with third parties only in the following limited and specific circumstances. Strict agreements and data protection standards are maintained in every case:

• Payment Processor: Authorised payment gateways for processing financial transactions — only the necessary information is shared.
• Game Provider: Licensed game providers including Pragmatic Play and NetEnt — for game operation.
• Auditing Body: Independent auditing firm for game fairness verification.
• Legal Authorities: In compliance with court orders or government directives — where legally required.

All our partners are contractually bound to comply with international data protection standards. Your information is never passed to advertisers or unrelated companies under any circumstances.

5. Data Protection Technologies & Methods

Rj77 uses industry-leading technology to keep your data safe. Our security goes beyond a single layer — protection is enforced across multiple levels:

• 256-Bit SSL/TLS Encryption: International banking-grade encryption that keeps all data transmissions secure.
• Two-Step Verification (2FA): An additional security layer on your account — OTP verification alongside your password.
• Firewall & DDoS Protection: Advanced technology to prevent cyberattacks and unauthorized access.
• Regular Security Audits: Regular security audits conducted by independent third parties.
• Data Backup: Data is backed up on secure servers in encrypted form.
• Access Control: Only authorized personnel are permitted to access specific data.

6. Data Retention & Deletion Policy

Your data is never retained longer than necessary. rj77's data retention policy is as follows:

• Active Account: All necessary data is retained for the duration that your account remains active.
• After account closure: Transaction and identity records are typically retained for up to 5 years as required by law.
• Gaming History: Retained for a specified period for responsible gaming monitoring and dispute resolution.
• Deletion Request: You can request deletion of your personal data at any time — any data outside of legal retention obligations will be removed.

7. Cookies Policy

Rj77 uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the platform. We use three types of cookies:

• Essential Cookies: To maintain login sessions and ensure platform security — the platform cannot function properly without these.
• Functional Cookies: To remember your language preference, theme settings, and other personalisation choices.
• Analytics Cookies: To analyze which parts of the platform are used most and improve our services accordingly.

You can manage or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.

8. Your Rights

You have the following rights over your data on the rj77 platform. All of these rights can be exercised completely free of charge:

To exercise any of these rights, please contact our support team. All requests will be responded to within 30 days of receipt.

9. International Data Transfers

As rj77 is an international platform, your data may be stored on servers located in different countries. In such cases, the following safeguards are in place:

• Data is transferred only to countries with adequate data protection laws in place.
• Standard Contractual Clauses (SCCs) are followed for all international data transfers.
• All third-party partners are required to comply with GDPR or equivalent data protection standards.

10. Policy Changes & Contact

Rj77 reserves the right to update this privacy policy as needed. For significant changes:

• A notification will be sent to your registered email or via the platform.
• The "Last Updated" date at the top of the page will be revised accordingly.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions or concerns, reach our support team via live chat or on the FAQ Page Contact us.